These guys are the best and a rare find. They did a few things that demonstrated that they were truly engaged and cared about us and our case. First, (and most importantly) they took our calls when we called, they responded to our emails when we emailed. Second, they told us what they were going to do. Third, they did what they said they were going to do. Fourth, they called us or emailed us and told us what they did. Along this whole (many time heart wrenching, frustrating, and confusing) process they always took the time to make sure we understood all the details (no matter how many meetings and hours it took), they always laid out ALL of our options, and ALWAYS followed our wishes and what we felt comfortable with. At the end of the day no one wants to be in a position where they need a personal injury lawyer, however, if you do this law firm is who you want to have on your side. Thank you so much John, John, and JR.